Our Care Team Members all go through a rigorous and extensive training programme to ensure they have the necessary skills and knowledge to provide a high level of support in all areas of their role.


We have a mandatory training programme including the following subjects:

  • 12 Week Induction
  • Common Induction Standards
  • Abuse Awareness
  • Fire Safety Awareness
  • First Aid Awareness
  • Food & Kitchen Hygiene
  • Handling Medication
  • Health & Safety
  • Management of Actual and Physical Aggression
  • Moving and Handling
  • QCF (previously NVQ) Level 2 in Health and Social Care


In addition, we provide a number of other courses when pertinent to the individual roles:

  • Autistic Spectrum Disorder Awareness
  • Breakaway Techniques
  • Creative Communication
  • Dementia Awareness
  • Infection Control
  • Makaton Awareness
  • Mental Capacity Act Awareness
  • Person Centred Approach to Care
  • Risk Assessment Awareness
  • Understanding Epilepsy
  • QCF (previously NVQ) Level 3 in Health and Social Care
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