SELF ASSESSMENT SCHEDULE
Highfield has now completed the self assessment process which will be renewed annually.
Below is the process we followed to undertake the self assessment process.
We will be carrying out the actions on a PLAN - DO - REVIEW basis.
|
What |
Who |
By When |
|
Developing a questionnaire for service users covering the 5 areas – self assessment |
Service users |
Complete |
|
Inviting parents and team leaders to a consultation – self assessment |
Families/team leaders |
Complete |
|
Attending the care team meetings to consult – self assessment |
Staff |
Complete |
|
Compile feedback – self assessment |
Management | Complete |
|
Drawing up points raised in the results considering relevant policy, procedure or organisational changes – action plan. |
Management |
Complete |
|
Undertake points identified - action plan. |
Management/staff |
Ongoing |
|
Review changes – self assessment |
Management/service users |
Ongoing |
Actions so far -
- Letters were sent out to parents/families to invite them to a consultation.
- A list of questions has been compiled for managers to discuss with teams at their next care team meeting – to allow for staff feedback.
- A consultation with families was held on the 1st July 2014 to tell them about Driving Up Quality and the process.
- Questionnaires have been sent out to families who didn't attend the consultation and returned.
- Question's were brought up at the Care Team meetings/feedback noted.
- Questionnaires have been sent out to service users on 28th July 2014 and returned.
- The feedback was returned and compiled and an action plan created.
- The questionnaires were sent out again in 2015 and returned, they have recently been compiled and an action plan is currently being put into place.
Each year we will update the Driving Up Quality website with our current self assessment and details -
http://www.drivingupquality.org.uk/provider-details?userid=143
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